FREQUENTLY ASKED QUESTIONS
Yes, absolutely. The product images displayed on our website are of the actual items you will receive. We ensure that all photos are professionally taken to accurately reflect the color, texture, and design of each product. However, please note that minor variations in color may occur due to screen resolution and lighting conditions during photography.
Once your order is confirmed, a sales receipt will be automatically sent to your registered email address. You can also view and download your receipt by logging into your account on our website and visiting the “My Orders” section.
To return an item, please visit the Returns section on our website and fill out the return request form within the return window (usually 7–10 days of delivery). Ensure the product is unused, in its original packaging, and includes all tags and invoices. Once approved, we will arrange a pickup and process your refund or exchange as per your request.
Yes, we do restock popular items from time to time. If a product is marked “out of stock,” we recommend clicking the “Notify Me” button (if available) or contacting our support team for updates. You can also follow us on social media or subscribe to our newsletter for restock alerts.
You can request changes or cancellations within a limited time after placing your order by contacting our support team. Once the order is processed or shipped, it cannot be modified or cancelled.